I find the real problem,
then design the answer.

Twenty years of product design, user research, mentorship, and founder grit — influencing decisions and turning user needs into products people return to.

Selected work

A few problems worth showing.

Each case study leads with the outcome, then shows how we got there — research, the decisions that mattered, and what changed in the numbers.

How I work

Versatile by craft, amplified by AI.

I work across research, UX, visual design, and strategy — and AI tooling stretches that range further. It clusters research overnight and spins up ten prototypes in an afternoon, so my time goes to the judgment calls only experience can make.

Research, faster

Synthesize interviews, support tickets, and assessment data into themes in hours instead of weeks.

Prototype, broader

Explore more directions earlier, so the team chooses from real options instead of the first idea.

Ship, sharper

More of the timeline goes to craft, strategy, and the decisions only experience can make.

Experience

A product leader who does both — the strategy and the craft.

I've led research, UX, design, content, and technology teams to ship products that meet business goals — from a startup's first screen to global enterprise platforms. I help teams find the real problem, design the solution, and ship it. I care equally about beauty and utility, and about the people on the team doing the work.

John Deere
CVS Health
Aetna
Abbott
Target
IBM
McDonald's
GE
References

What people who worked with me say.

"He helped me and my team scale a new product from inception with just 2 small customers to a major business unit which helped improve retention by over 10% YoY… securing major contracts with Tyndale, Morningstar, DocuSign and Walmart/Sam's Club."

Nikola Dosev · Growth Product Manager, SkySlope

"A unicorn leader that would be a tremendous value to any team. His rich experience across product strategy, design, marketing, and customer management comes together into a highly creative and efficient approach to solving any complicated problem."

Elaine Zhao · Lead Designer, Rippling

"A true leader in every sense. His understanding of the product, customer landscape and business helped rally the team around what to solve for. I would highly recommend Mike to lead and transform any design organization."

Manesh Samuel John · UX Leadership, Google

"His devotion to the quality of design helped drive the team to not only meeting delivery goals, but often exceeding client expectations. A trustworthy leader who can deliver and foster a great team."

Peichi Yang · Lead Designer, GoodRx
For clients

Ways to work together.

Senior product design help, scoped to where you are. Every engagement starts with a conversation about the actual problem — or a quick guided brief in the client portal.

Advisory & fractional

Ongoing design leadership for founders and teams without a product leader in-house — strategy, direction, and craft on tap.

Product design sprint

A focused engagement to take a specific problem from research to a tested, shippable design — fast.

UX audit & strategy

A clear-eyed read on your current product or site, with a prioritized roadmap of what to fix and why.